Saturday 06/December/2025 – 01:48 PM
Changing the cover photo on the LinkedIn account of Airbus technical support manager Simon Kong sparked widespread attention after he replaced his page photo with an image of an EgyptAir plane, according to the BBC.
Airbus crisis
This change came in honor of what he described as a historic achievement achieved by the maintenance and engineering teams of the Egyptian company during an emergency global technical crisis that affected thousands of Airbus A320 aircraft.
According to a post by Simon Kong on LinkedIn: EgyptAir was able to inspect the A320 aircraft in its fleet, along with Air Cairo aircraft of the same model, and implement urgent technical updates to one of the aircraft’s software, which faced a technical malfunction. The process was completed within only 8 hours without any impact on the regularity of flights.
Kong thanked EgyptAir by changing his profile picture on LinkedIn. Kong thanked the EgyptAir Holding Company for the rapid response and careful implementation of the updates, considering what happened as a model of crisis management.
According to official company data: EgyptAir completed the software update for 15 aircraft of this model, in an average of 3 hours for each aircraft, with the rate of regular operation reaching 86%.
Over the past weeks, the A320 aircraft has faced logistical challenges that led to global delays, after a malfunction that turned out to be related to the aircraft’s nose angle computer (ELAC) program.
Airbus asked airlines to return to a previous version of the program, after a weakness appeared in a recent update related to solar flares, following an accident that occurred last October involving an American airline plane.
The defect led to the company recalling about 6,000 aircraft from the A320 fleet globally, in one of the largest technical recalls in Airbus history.
For its part, Airbus sent an official letter to EgyptAir, in which it expressed its deep appreciation for the cooperation and quick response from the Egyptian teams during the crisis, stressing that the performance was exemplary and contributed to reaching a quick solution across the fleet.
Airbus confirmed that it will draw lessons from the event and welcomes any feedback from its partners around the world.
