Urgent 24: A new electronic service to return stolen phones. Follow the report from your home

Thursday 09/April/2026 – 05:09 PM

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The details of a new electronic service for returning stolen phones are receiving significant attention among millions of individuals at the present time, after the Public Prosecution officially launched this digital service through its portal, which allows following up on the written reports from wherever you are, without the need to go to the departments or centers designated for such cases, and thus saves those affected by the theft of their phones, time and effort to find out the latest developments in the case. Therefore, the steps for logging in and how to benefit from the new electronic service are being researched.

The Cairo 24 website displays all services and information of interest to followers in various fields, including popular questions among citizens on the Internet; Therefore, we will provide you, through the following report, with a link and steps to inquire about the new electronic service for returning stolen phones through the Public Prosecution website.

How to follow up on stolen phone records from home

The Public Prosecution explained the method of following up on records of phones stolen from home, through the link to its official website, in conjunction with the digital transformation plan, which is now being followed by all government agencies and institutions, to facilitate the provision of all services to citizens, anywhere in the governorates of the Arab Republic of Egypt. To inquire and track the record using the link and the steps described in these points.

• Access the link to the official Public Prosecution website from Here.
• Click on the “Track Lost Phones” icon that appears in front of you on the website.
• Log in using your account registered on the Egypt Digital platform.
• It shows you the details of the report for returning stolen phones with its latest updates.

Steps to make a report to return stolen phones

Here are the complete steps to return stolen or lost phones from you.

1. Go to the nearest telephone investigation headquarters.
2. Bring your national ID card and a copy of it.
3. Bring the original stolen phone box and a copy of the serial number.
4. Bring the SIM numbers that were inside the phone before it was stolen.
5. Begin the procedures for issuing a phone theft report and filling out the data.
6. The report number is kept to follow up on the report.
7. The telephone detectives are continuing to conduct investigations.
8. The phone is tracked as soon as it is opened by receiving a signal from the Stolen Phone Investigation Department.
9. Procedures are codified and perpetrators are arrested.
10. Contact the victim to inform him that the phone has been found.
11. After completing the procedures, the phone is delivered to its owner.